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Warranty Info
Whitehaus Collection |
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Whitehaus Collection Products carry a Full Warranty against manufacturing defects and workmanship.
Stainless Steel Sinks: Warranted for 2 years against manufacturing defects.
Copper and Brass Sinks: Warranted for 2 years against manufacturing defects.
Grids, Drains, and Basket Strainers: Carry a 1 year warranty against manufacturer’s defects.
Farmhaus Fireclay Sinks: Warranted for 1 year against manufacturing defects and also carry a 10 year warranty against fading/staining of the glaze.
Kitchen Faucets and Accessories: Carry a Limited Lifetime Warranty against manufacturing defects in materials and workmanship. Mechanical components are warranted against defect for 5 years from the original faucet purchase.
Whitehaus Collection faucets and accessories finishes are warranted 2 years against tarnishing, peeling, and staining.
All Whitehaus Collection products are warranted for normal use only and exclude defect or damage caused by or resulting from misuse, abuse, neglect, scratches, dents, abrasives, chemicals, improper installation/care/maintenance (whether performed by a plumber, contractor, service provider, or unqualified person), or alteration. This
warranty does not apply to the replacement of components where damage is caused by normal wear and tear, dirt, limescale, aggressive air or water conditions, or harsh or abrasive cleaners or materials. If a product is defective, the limit of damage is the cost of the defective material. This warranty is non-transferable. Whitehaus Collection
is not liable for consequential damage, labor, loss, or expense of any nature whatsoever.
This warranty applies only to Whitehaus Collection products used in residential
applications. Products used in commercial/industrial/business applications are warranted 1 year from original date of purchase.
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EAGO |
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EAGO products are warranted to the original customer to be free from defects in material and workmanship.
Toilets come with a 5 year limited warranty on all porcelain parts against fading/staining of the glaze & 1 Year on flushing mechanism & toilet seat.
Whirlpool Tubs offer a 1 year limited warranty on all parts.
All EAGO products are warranted for normal use only and exclude defect or damage caused by or resulting from misuse, abuse, neglect, scratches, dents, abrasives, chemicals, improper installation/care/maintenance (whether performed by a plumber, contractor, service provider, or unqualified person), or alteration. This warranty does not apply to the replacement of components where damage is caused by normal wear and tear, dirt, lime scale, aggressive air or water conditions, or harsh or abrasive cleaners or materials. If a product is defective, the limit of damage is the cost of the defective material. This warranty is non-transferable. EAGO is not liable for consequential damage, labor, loss, or expense of any nature.
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Fontaine |
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Fontaine Faucets are warranted to the original customer to be free from defects in material and workmanship. All products are covered by a 5 year mechanical and 10 limited lifetime finish warranty. For warranty claims, installation and technical assistance please contact our warranty department at (888) 328-2383. All warranty claims must be accompanied by the proof of purchase. When requesting replacement parts, the customer will be asked to refer to the “exploded parts view” of the item and provide an item or part number. |
Chef'n |
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| A limited lifetime warranrty protects all Chef'n products. If the product fails (under normal usage) due to defects in material or workmanship Chef'n will, at it's option, repair or replace the product. Limited lifetimea warranty does not cover abuse, neglect or normal wear & tear. You may call Chef'n customer care at 866.64.CHEFN to obtain RA #'s. |
Saeco |
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1 year limited - parts and labor. (see machine warranty packet for terms and conditions) |
Brabantia |
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Brabantia guarantees that no defects in material, construction or manufacturing should be found within the guarantee period, or they will replace the item or defective parts free of charge.
The guarantee period commences on the day of purchase and is only valid on verification of proof of purchase of the item. Proof of purchase must conclusively indicate the date of purchase as well as the dealer’s name. The guarantee is valid in the country of purchase and in accordance with local legislation.
Please contact Brabantia via their website (www.brabantia.com) or ask your dealer if you wish to make a claim under the guarantee. The guarantee will be considered invalid if alterations or repairs are made to the item by an unauthorized source or if the item is used for purposes other than its normal, intended household use. |
Sagaform |
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| Defective merchandise – Return or credit is subject to Sagaform inspection before claim is allowed. No claim on merchandise after 30 days of receipt will be accepted. Any charge back claim must be received by Sagaform within 90 days of invoice date or charge back is not valid. |
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